FAQ

1. What are your shipping options and delivery times?

We ship from our warehouse in the United States to all 50 states.

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Orders are typically processed and shipped within 1–2 business days.

2. Do you offer free shipping?

Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.

3. How long will it take to receive my order?

Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.

4. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.

5. Are your keyboards compatible with Windows, Mac, and mobile devices?

Yes. Most models support Windows, macOS, iOS, and Android. Compatibility details are listed on each product page.

6. How do they connect wirelessly?

Our keyboards use Bluetooth or a USB receiver (2.4GHz) for stable wireless connection. Some models support both.

7. How long does the battery last?

Battery life varies by model, typically lasting several weeks to months on a single charge or set of batteries. Exact details are provided on each product page.

8. Are the keyboards quiet?

Yes. Many models feature quiet, low-profile keys designed for comfortable typing without loud noise.

9. Are they suitable for office and home use?

Absolutely. Our keyboards are designed for productivity, whether at a desk, on the couch, or while traveling.

10. Do they support multi-device switching?

Yes. Many models allow you to connect and switch between multiple devices easily.

11. Are the keyboards easy to set up?

Yes. Most are plug-and-play or connect quickly via Bluetooth with simple pairing instructions.

12. Do you ship internationally?

Currently, we only ship within the United States.

13. How can I track my order?

You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.

14. What if my keyboard arrives damaged?

Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.

15. Can I cancel my order?

Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.